Safe Play Commitment

Responsible Gaming
at tp999

At tp999, we believe that gaming should always be entertaining — never a source of stress, financial difficulty, or harm. Our responsible gaming programme is built around giving every Pakistani player the knowledge, tools, and support they need to play safely and within their own limits.

21+ Minimum Age Strictly Enforced
24/7 Support Available Around the Clock
5+ Self-Management Tools in Your Account
PKR Local Currency Deposit Limits Available
21+ Only

Strictly 21 and Above

tp999 enfor ces a mandatory minimum age of 21 across all products — sports betting, live casino, slots, and fishing games. Age verification is required at registration and may be repeated at any time. No exceptions, ever.


Playing Safe is
Part of the tp999 Promise

tp999 is Pakistan's premier online gaming destination, and we take our responsibility to players very seriously. Gaming — whether it is betting on a PSL match, spinning a slot reel, or playing live casino — should always be a leisure activity you enjoy on your own terms, with money you can comfortably afford to spend.

Problem gambling affects a small but significant number of players worldwide, and tp999 is committed to doing everything within our platform's power to prevent it from taking hold. Our responsible gaming framework is not a compliance checkbox — it is a genuine, ongoing programme that shapes how we design features, process payments, and train our support staff.

From Karachi to Islamabad, we want every tp999 member to feel confident that their wellbeing matters to us — not just their account balance. That is why we have invested in a comprehensive suite of player protection tools that are available directly in your account settings, at no cost, at any time, no questions asked.

We also work in line with internationally recognised responsible gaming standards, drawing from frameworks set by bodies such as GamCare and the Responsible Gambling Council. While tp999 operates under its applicable licensing framework, our player protection approach reflects global best practices for safe, fair, and transparent online gaming.

Key principle: Gaming should always be funded from disposable income — money left over after paying for all essential household expenses like rent, utilities, food, and transport. Never chase losses, never borrow to play.
tp999 responsible gaming tools are free. Every deposit limit, session timer, cooling-off period, and self-exclusion option is built into your tp999 account at no charge. You do not need to contact support to use them — simply visit Account Settings.
If gaming stops being fun, stop playing. tp999 support is available around the clock via live chat. Our trained team can help you activate any responsible gaming tool instantly, or guide you to appropriate external support resources.

Six Tools to Keep You
in Control

All tools are available free of charge inside your tp999 account settings, active immediately upon request.

Deposit Limits

Set a daily, weekly, or monthly PKR deposit limit on your tp999 account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering a limit takes effect immediately; raising one requires a 7-day cooling-off period to prevent impulsive increases.

Session Time Limits

Define how long you want to play in a single session. When your chosen session duration expires, tp999 will display a clear notification and log you out automatically. This tool is particularly useful for players who lose track of time during late-night cricket betting or slot sessions.

Loss Limits

Cap the total amount you are willing to lose within a set timeframe. tp999's loss limit tool monitors your net gaming losses in real time and suspends betting activity if you hit your personal threshold — giving you a built-in financial safety net on every tp999 product.

Cooling-Off Periods

Need a short break? A cooling-off period suspends your tp999 account for a fixed duration you choose — 24 hours, 48 hours, 7 days, or 30 days. During this period, you cannot log in, deposit, or place bets. Your account and balance are fully preserved for when you return.

Self-Exclusion

If you feel you need a longer break, tp999's self-exclusion tool closes your account for a minimum of 6 months or permanently. During self-exclusion, tp999 will also suppress all marketing communications to your registered email and phone number. This cannot be reversed early.

Reality Check Alerts

tp999's reality check feature sends you a pop-up notification at regular intervals — every 30, 60, or 90 minutes — showing your net session result, total time played, and a prompt to review your gameplay. It is a simple but powerful reminder to step back and assess.

Recognising a
Problem Early

Problem gambling does not develop overnight. It tends to escalate gradually, and many players do not recognise the early signs until the situation has become serious. At tp999, we actively monitor for behavioural patterns that may indicate a player is at risk — and our support team is trained to reach out proactively when those patterns appear.

Below are the most common warning signs that your relationship with gaming may need attention. If you recognise any of these in yourself — or in someone you know — please do not hesitate to use tp999's self-management tools or contact our support team immediately.

Chasing Losses

Continuing to play in an attempt to recover money already lost — especially by depositing more funds via JazzCash or EasyPaisa than originally planned.

Spending Beyond Your Means

Using funds earmarked for essential expenses — rent, utility bills, groceries, children's school fees — to deposit and play on tp999 or any other gaming platform.

Hiding Your Gaming Activity

Concealing the amount of time or money you spend on gaming from family members or friends, or feeling the need to be secretive about your tp999 account activity.

Inability to Stop

Repeatedly trying to reduce or stop gaming but finding yourself unable to do so — particularly after PSL matches or casino sessions run longer than intended.

Neglecting Responsibilities

Missing work, family obligations, prayers, or social commitments because of gaming activity, or feeling anxious and irritable when you are unable to play.

Borrowing to Play

Taking loans, borrowing from friends or family, or using credit facilities to fund gaming deposits. This is a serious red flag that requires immediate action.

How to Self-Exclude
on tp999

Self-exclusion is the most powerful responsible gaming tool available on the tp999 platform. It is free, immediate, and gives you a guaranteed enforced break from all tp999 products — including sports betting on cricket and football, live casino, slots, and fishing games. Here is how to activate it in four simple steps.

Important: Once self-exclusion is activated, it cannot be reversed before the minimum period expires. tp999 will not process any requests to lift self-exclusion early under any circumstances. All marketing communications are halted automatically.
1
Log In to Your tp999 Account

Visit tp999 Login and sign in with your registered credentials. If you are unable to log in, contact live chat support and request self-exclusion directly — our team can activate it on your behalf without requiring account access.

2
Navigate to Responsible Gaming Settings

Once logged in, go to your Account Settings and select the "Responsible Gaming" tab. All self-management tools — deposit limits, session timers, cooling-off periods, and self-exclusion — are listed in this section.

3
Select Your Self-Exclusion Period

Choose your preferred exclusion period: 6 months, 12 months, 3 years, or permanent. We recommend selecting a period that feels genuinely meaningful to you — not the shortest available option. Permanent exclusion is irreversible.

4
Confirm and Receive Acknowledgement

Confirm your selection. Your account will be suspended immediately and you will receive an email confirmation to your registered address. tp999 will suppress all promotional communications for the duration of your self-exclusion period.

Responsible Gaming FAQs

Everything you need to know about tp999's responsible gaming policies and player protection approach.

tp999 enforces a strict minimum age of 21 years across all products and services — including sports betting on cricket, football, and other markets; live casino; slot games; and fishing games. Age verification is mandatory at registration and may be repeated at any point during your time as a tp999 member. Any account found to belong to a person under 21 will be immediately closed and all funds returned via the original payment method. This requirement is non-negotiable and applies equally to all Pakistani players regardless of location.

Deposit limits cap the total amount you can deposit into your tp999 account over a set period. You can set a daily, weekly, or monthly limit in PKR directly from your Account Settings.
  • Lowering a limit takes effect immediately — the new lower cap applies from the moment you save it.
  • Raising a limit requires a mandatory 7-day cooling-off period before the increase takes effect. This is intentional — it gives you time to reconsider impulsive decisions made in the heat of a losing run.
  • Removing a limit entirely also triggers the 7-day cooling-off period.
Deposits via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and all other supported methods are all counted toward your limit. There are no payment method exemptions.

Both tools suspend your ability to play on tp999, but they serve different purposes and have different durations:
  • Cooling-off period: A short, temporary break of 24 hours, 48 hours, 7 days, or 30 days. Your account remains open and your balance is preserved. At the end of the period, access is automatically restored. Best used when you want a brief pause to reset.
  • Self-exclusion: A longer-term suspension of 6 months, 12 months, 3 years, or permanent. It cannot be reversed before the chosen period expires. Marketing communications are suppressed. Best used when you feel you have a genuine problem and need a meaningful, enforced break from gaming.
If you are unsure which is right for your situation, our live chat support team can help you decide — or you can consult resources from GamCare (gamcare.org.uk) for independent guidance.

tp999 uses a multi-layered approach to prevent underage access:
  • Mandatory date-of-birth declaration during account registration
  • CNIC-based age verification for Pakistani players, with document checks conducted by our KYC team
  • Automated flagging of accounts with behavioural patterns inconsistent with declared age
  • Proactive requests for additional documentation if age verification is inconclusive
  • Immediate account suspension and fund return for any account verified as belonging to a person under 21
We also encourage parents and guardians to use device-level parental control tools such as Net Nanny or Cyberpatrol to restrict access to online gaming platforms on shared or family devices.

If you feel that gambling has become a problem — for yourself or someone you care about — help is available. tp999 recommends the following resources:
  • tp999 Live Chat Support: Available 24/7 directly on the Platform. Our trained team can activate any responsible gaming tool immediately and provide guidance on further support.
  • GamCare (gamcare.org.uk): A leading international organisation providing information, advice, and support for problem gamblers and their families. Their resources are available online and are accessible from Pakistan.
  • Gamblers Anonymous (gamblersanonymous.org): A worldwide fellowship of people who share their experience and support each other in recovering from problem gambling.
  • Responsible Gambling Council (responsiblegambling.org): Provides research-based resources and self-assessment tools for players concerned about their gambling behaviour.
tp999 strongly encourages any player who is struggling to reach out — to us or to any of the above organisations — without delay. There is no shame in asking for help.

Yes, absolutely. tp999 allows you to opt out of all bonus and promotional communications at any time. To do so, visit your Account Settings and toggle off marketing preferences, or contact our live chat support team who can update your preferences immediately. Players who are self-excluded are automatically removed from all marketing lists with no manual action required. Opting out of promotions does not affect your ability to use your tp999 account normally or access standard platform features.

The tp999 Safe Play Pledge

Six concrete commitments tp999 makes to every Pakistani player on our platform.

Verify every player's age before account activation
Provide free self-management tools to every account holder
Never market to self-excluded or at-risk players
Train all support staff in responsible gaming best practices
Monitor player behaviour and proactively flag risk patterns
Put player wellbeing ahead of commercial interests, always

Play Smart. Play Safe.
Play with tp999.

Ready to enjoy cricket betting, PSL markets, live casino, slots, and fishing games on Pakistan's most trusted platform? Open your tp999 account today — and remember, your safety tools are always just one click away. Strictly 21+ only.

Access Your tp999 Account Visit FAQ
🔞 tp999 is strictly for players aged 21 and above. All products — sports betting, live casino, slots, and fishing games — are intended for adult entertainment only. If you feel your gaming is becoming a concern, the self-exclusion and support tools described on this page are available to you free of charge, 24 hours a day.